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Considerable
experience, training, and expertise are required for proper performance in this
profession. No single source of experience, information, or course, is sufficient to
launch a competent practice in the field.
Background Requirements:
First, there is no other profession or line of work that would
fully prepare you to become a home inspector. Although construction related fields require
an understanding of how homes are built, they almost never deal with the extended use and
age related deterioration of components that the home inspector encounters daily. You will
need extensive detailed knowledge in many areas such as electrical systems, plumbing
systems, heating and cooling systems, and roofing. You will also require knowledge of
components that are obsolete yet still in service.
Some multi-inspector firm owners believe that anyone can be trained
to perform home inspections. However, if you have absolutely no background in construction
work, you are at grave risk practicing in the field. The ability to recognize conditions
that may be a problem comes in part from experience with "what goes wrong." No
single course, nor even a collection of courses, can prepare you for all of the
significant, or even life-threatening conditions that occur in the field. An inspector who
fails to recognize such defects is guilty of failure to meet the due-diligence standards
of professional services. Worse, an error can result in catastrophic financial loss or
even death.
What would be a perfect background?
ASHIs membership requirements specify a combination of
experience, training, and field work. ASHI Certification requires a number of
qualification "points" which are made up of education, experience, field work, a
minimum of a specific number of fee-paid inspections and written reports which meet
ASHIs Standards of Practice (subject to audit).
ASHIs founders recognized that a combination of formal
training AND hands-on experience would produce the best field performance for the
profession, and for that reason did not limit certification to professional engineers, nor
to licensed contractors. Rather, a combination of the two types of background produce the
best-informed practitioner.
This cross-training among professions, an activity which is
continued through ASHI Conferences and Seminars has been instrumental in producing well
qualified professional inspectors. It also led to ASHIs recognition as the
association for the profession, and to recognition of ASHI in that role by federal, state,
and provincial authorities as well as by allied professional associations.
ASHI does not explicitly require formal course training. However,
inspectors lacking exposure to more disciplined and formal training are at extra risk of
having difficulty distinguishing between arm-waving "opinion" and
well-researched authoritative sources of information. This is a critical distinction if
you are to practice as a qualified professional rather than simply as a generic business
operator.
College-level formal education, possibly including engineering,
architecture, construction management is a plus.
High skill level in clear written and oral communication. You can be
the greatest technician in the world, but if you cant communicate effectively, you
are of little service to your clients.
Hands-on construction experience in all aspects of residential
construction, both new construction and repair/renovation work.
Familiarity with building codes, electrical and plumbing codes, etc.
Intimate familiarity with good construction practices for every
major residential construction topic, in depth, in great detail. (God, and leaks and rot,
are in the details.)
Familiarity with computers, word processing.
Financial strength to support not only living while training, but to
self-insure against likely errors and omissions in inspections and reports.
Familiarity with real estate practices, sales, legal and marketing
issues.
It Aint as easy as it Looks
While the business looks easy,
we assure you that it is not.
You will find it to be extremely demanding both physically and emotionally. As for the
physical aspects, when you find yourself crawling through a 125° attic on your stomach
while inhaling insulation fibers and pesticides, you will ask yourself why you ever wanted
to get into this business.
As for the emotional aspects, you are immersing yourself in a
transaction that has extremely important financial and emotional implications for all
parties involved. You will often be the bearer of bad news. You will be called a liar and
accused of all sorts of misdeeds by sellers and agents. You will also find yourself lying
awake at night worrying about being sued. Problems are the nature of this business, both
real and imaginary. Your inspection and report will have created these problems. Or, if
youre trained, experienced, competent, expert, your inspection and report will help
avoid some of these problems. Not all of them.
You will find that your job is not always over once you deliver the
report. You will receive many additional phone calls regarding your inspection and spend
countless hours answering questions and explaining your report, (especially if you
communicate poorly.)
The basics of getting into this profession are getting experience
and education and having the financial depth to start a business.
Education
There are several training schools and courses available which
will help. These Schools are very helpful, but are not a substitute for construction
experience.
ASHI conducts annual professional education conferences, as well as
sponsoring seminars held by chapters in various US states and Canadian provinces. You
would be well served to join the local chapter of ASHI.
Several universities, colleges, junior colleges, and others offer
continuing-education offer home inspection courses, and certificate programs.
(Northeastern University, New York University, and others), and also very valuable
trade-courses in proper construction practices for every construction branch and trade.
These can be invaluable, particularly for those areas with which you are most unfamiliar.
Beware of some inspection "schools" which promise far more
than they deliver. Some make false claims such as being endorsed by the National Home
Study Council. At least one of these, offered by a subsidiary of a major US publishing
firm, has an expensive course which has very little pertinent content.
Some low-value courses include much course material taken from other
previously prepared courses in architecture, real estate, blueprint reading, which are
nice background but mostly irrelevant. Some of these courses leave very little content
that actually includes the key information that home inspectors need to know.
Some individual inspectors offer to train would-be professionals,
charging as much as $10,000. Other training is not only far more cost effective, training
with some of these costly individuals risks being mis-trained by someone who may not even
be a top performer in the profession.
Choosing education courses
Has the course been qualified for ASHIs continuing
educational requirements ("membership renewal credits" abbreviated currently as
"MRCs?")
What are you getting? If the course costs $2000. and includes $1500.
worth of computer hardware and software, and has ¾ of its content borrowed from
architecture and blueprint reading, how much actual home inspection problem recognition
training could possibly have been included?
Discuss the course, and the teachers, with experienced professionals
in your area, or in the nearest ASHI chapter.
Experience
Experience is an absolute necessity, but is hard to come by when
you are entering the business. Although some inspection companies in your proposed
marketing area might be reluctant to train you to compete with them, most ASHI
professionals, locally or in other areas are happy to take you along on a few inspections.
Another approach is joining an inspection company as a trainee.
Obviously, only multi-inspector firms would do this. You need to make some phone calls to
find out who they are.
A list of ASHI Chapters and members is available from ASHI
Headquarters and is provided to registered ASHI Candidates. Check the Yellow Pages for
others.
Several major inspection franchise companies make it easier for a
novice to "get into business." Some offer good training. Some are mostly
marketing to you their canned report forms, documents, programs. Beware that such
companies may teach "their way" of inspecting as if were the "only"
way to proceed. It certainly is not the only way to perform inspections, and, measured by
long-term success in avoiding errors, omissions, disputes, may be a poor performer.
However a quality franchise operation often offers the most support in training and
marketing, and will be of particular use to new entrants who have the least experience in
construction and business.
Credentials
The best credential in the home inspection profession is
membership in the
American Society of Home Inspectors. ASHI members are widely
recognized
as the best. The road to membership involves experience and testing.
Anyone
interested in the business should become an ASHI Candidate as early
as
possible. For information, call or write: ASHI 932 Lee St, Suite
101, Des
Plaines, IL 60016 Phone 847/759-2820
Getting Started
Before even attempting to start a business of any kind, you need
to have the financial depth to get it off the ground. According to the Small Business
Administration, 65% of new small businesses fail in their first year. Most of them were
under capitalized.
As a minimum you will need a reliable vehicle, a computer and
$25,000 in working capital. This is a conservative figure and could be a lot higher
depending on your market area and your ability to sell your product. Dont think for
a minute that revenue in a service business is all profit. If you do, you will become a
SBA statistic. You may not believe it, but overhead costs will run close to 50% of gross
income or more!
Liability
Home inspection is a very risky business. Your customers
expectations will be very high. In order to survive, you will need to be very good and
very careful. Sharing ideas and experience with others in the business helps, but you must
know what you are doing and consistently do it well, every inspection, every day.
Errors and Omissions Insurance coverage is available at a rather
high cost for ASHI members. You very well may find yourself involved in a lawsuit even
though you were not at fault. While you may be able to prove that you are not at fault,
legal costs will run into the thousands.
Obtaining More Information
Check out Moe Madsens advice to folks who want to become
Home Inspectors - nice additional information, especially suited for Canadian inspectors.
In closing, if you decide to proceed, please consider membership in
an ASHI Chapter. The local camaraderie and exchange of ideas can be extremely valuable in
keeping your business going. Once you are accepted as an ASHI Candidate, you can join a
local chapter as a member, or you may join as an affiliate member at any time.
Your best source of information about professional status, and how
to proceed is ASHI Headquarters. Contact information is on the ASHI Home Page. This is
where you obtain a candidate application packet, apply for candidate or membership status,
subscribe to professional publications, and find constantly updated key professional
information.
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